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Warranty

Intelligent and precise writing system: The SyncPen 4 has a built-in intelligent writing system, which captures your writing trajectory through a specially designed algorithm combined with a unique micro-dot pattern and a built-in infrared camera. Your handwritten and drawn content can be synchronized to the NEWYES app and then saved in the cloud so that you won't lose your notes!

Erasable and reusable smartpen set: The NEWYES SyncPen 4 is a trailblazer, as it can realize erasable writing marks! You can quickly wipe it off the reusable paper with an eraser and wet wipes, or you can use a hot air dryer to erase the notes. And then reuse!

73 languages transcription acceptable: No matter how slow or fast you write, the smart pen can accurately recognize and transcribe your target language. SyncPen4 adopts MyScript technology, which can quickly transcribe 73 languages, including math elements and rules.

Export your notes into various formats: If you want to share notes with others, you can export a single page to .pdf, a .docx, or even a .jpeg or MP4 to share or export the entire notebook to a .pdf file. If that’s not enough, you can share on social media like Facebook, WhatsApp, Twitter, and Instagram!

Record voices, then you’ll never miss anything: With one-click recording and playback, the note can also record multiple recordings to ensure that you won't miss a thing. Please note that to use this feature, you must have your phone/tablet microphone since the recording is saved to the app instead of the pen.

Playback the track of handwriting movements: The NEWYES Note app can not only preserve writing but can also keep track of the note-making process. If you want to review the whole idea-making process, you can playback the writing process on the app.

Classify and organize your notes: It's convenient to organize your notes on the app! You can add a tag to a note or attach a tag to several pages at a time. Then, select a tag, and you will find all the pages with that tag. You can also type in the keywords, then all the notes with this keyword will be sorted out. It’s a breeze to organize and find your notes!

Supports offline storage: Even if there is no network or phone in your hand, there is no need to worry: SyncPen4 supports offline synchronization.

Package including:
1 X SyncPen 4
1 X PU notebook
5 X Pen refills (including 1 is inside the pen)
1 X Cloth
1 X USB-C Cable
1 X User manual
1 X Package

Sizes:
Pen size: 165*11.3mm(with pen cap), 168*11.3mm(without pen cap)
Pen refill size: 111*3.4mm
PU notebook size: 179*233*28mm
PU paper refill size: 141*210mm
Package size: 271*278*50mm

73 languages list:
Math elements and rules, Afrikaans, Albanian, Arabic, Armenian, Azeri, Basque, Belarusian, Bosnian, Bulgarian, Catalan, Cebuano(Philippines), Chinese(Simplified), Chinese(Hong Kong), Chinese(TaiWan), Croatian, Czech, Danish, Dutch(Belgium), Dutch(Netherlands), English - South Africa, English(USA), English(UK), English(Canada), English(Philippines), Estonian, Filipino(Philippines), Finnish, French(Canada), French(France), Galician, Georgian, German(Austria), German(Germany), Greek, Hebrew - Israel, Hindi - India (cursive only), Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malagasy(Madagascar), Malay, Mongolian, Norwegian, Polish, Portuguese(Brazil), Portuguese(Portugal), Romanian, Russian, Serbian(Cyrillic), Serbian(Latin), Slovak, Slovenian, Spanish(Colombia), Spanish(Mexico), Spanish(Spain), Swahili(Tanzania), Swedish, Tatar, Thai - Thailand, Turkish, Ukrainian, Urdu - Pakistan, Vietnamese.

9 App languages list:
Chinese(Simplified), Chinese(Traditional), English, French, German, Italian, Japanese, Spain, Russian.

Shipment processing time:

Orders placed on working days or on holidays including weekends will be processed within following 3 working days.
We do not process, ship or deliver orders on weekends or holidays.

Shipping rates & delivery estimates:

We offer USPS, EMS as default express.
Estimated shipping time is 7-25 business days, which mostly depends on the delivery countries.
All orders over $100 are defaulted free shipment.

Customs, Duties and Taxes:

Your package may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. The recipient is responsible for paying all duties, taxes, fees, and international costs.

30-Day Satisfaction Guarantee on All Products

All new products you purchase from NEWYES are satisfaction guaranteed. If any product fails to meet your reasonable expectations, it may be returned for replacement or refund less shipping. The product must be returned in the original packaging within the 30-day period. Your return label will require you to return the item at your own expense. If you return a defective, damaged or incorrect item, you won't be refunded. It can take up to 30 days for an item to reach us once you return it. Please contact us to get the return address. Once the item is received at our warehouse, it takes 3-5 business days for the refund amount to show up in your account.

1-Year Limited Warranty on NEWYES Products

Along with the guarantee, NEWYES warrants all products & accessories against manufacturing defects in materials and workmanship under normal consumer use for a period of 1-Year from the date of original purchase. During this warranty period, if a defect arises in the product, and you follow the proper instructions for returning the product, we will repair or replace your product. Replacements will be the same model as originally purchased; every attempt to replace the same color will be made. This limited 1 year warranty applies to any repair, replacement part or replacement product for the remainder of the original warranty period.

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SyncPen 4: NEWYES 4th Generation Reusable Smartpen Set

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